Privacy Policy
Last update: January 14, 2025
We care about your privacy. This policy is intended to help you understand what information we collect about you, why we collect it, rights you may have and how to exercise those rights. On this page, for each element of our privacy policy, you’ll find a heading, summary, and comprehensive statement describing our privacy practices.
YOUR PRIVACY (IN SHORT)
What?
We collect information about your identity and information about your use of our services.
How?
When you browse our websites, download one of our mobile applications or interact with us, we collect certain information about you.
Why?
To better serve you, answer your questions, make you personalized offers, manage our website or applications.
Where?
We are located in Canada, but some of our suppliers may have access to your information outside of Canada.
Who else?
Third-parties such as suppliers who help us with hosting, support, maintenance, mail delivery services, text messaging services, data analysis & cleansing, website evaluation, advertising, marketing activities, product customization, fraud protection and risk reduction, will have access to certain information.
What are your rights?
You have privacy rights, for example, the right to request access or correction of this information by writing to us at can-info@nikonlenswear.com.
Cookies
We use cookies to facilitate navigation, save your preferences and improve our services.
To change your cookie preferences, click "Cookies Settings" in the footer.
Your consent
You have the right to withdraw your consent at any time, but this may prevent us from offering certain services.
When you provide us with personal information via our website, mobile applications, or any other service that involves the transmission of personal information, you agree that such information will be handled as described in this policy. In some cases, we will ask you to express your consent in an affirmative way.
Privacy Policy
This Policy describes how Nikon Optical Canada Inc. collects, uses, shares, holds and destroys your personal information on any websites or applications that link to this Policy (collectively we will refer to them as “Sites”). Other Nikon Optical Canada Inc. websites, products and services may have their own privacy policies.
This policy does not apply to websites operated by third parties over whom we have no control. If you follow a link to a third party site, the privacy policy of that third party site will apply. We are not responsible for their privacy policies, procedures or practices. We encourage you to review these policies before submitting personal information to these third party sites.
What is personal information?
Personal information may, alone or with other information, allow you to be identified or individualized. For the purpose of this policy, personal information is any information about an identifiable individual. For example, an individual’s name and email address are personal information.
How do we collect your personal information?
When you use our Sites or our services, you may provide us with personal information through a variety of methods, including the following:
> when you enter a sweepstakes, giveaway, contest, or other promotion, or complete a survey, a poll, a questionnaire or a quiz
> when you provide us information on the Sites
> when you redeem a Nikon-related offer
> when you interact with us for any other purpose.
We may also collect certain information automatically when you use our Sites, as described below (click here) to see our cookie policy).
If you provide information which is not your own, then you must have that person’s permission to give us their information and for us to use and share it for the purposes specified.
What personal information we collect about you and why?
We only collect the personal information we need to provide our products and services. The type of information we collect will vary depending on the situation or which service you request.
Contact information
What do we collect?
- Name
- Email address
- Other contact information
Why?
- Communicate with you
- Provide you with the products and services you request
- Send you information about our products and services
Website usage information
What do we collect?
- IP address
- Language preference
- Browser type and configuration
- Operating system
- Pages viewed
- Time and date you accessed the Sites
- Length of visits
- The websites you visited before or after you accessed the Sites
- Device information
Why?
- Monitor and secure our Sites
- Understand traffic
- Improve our products and services
- If you activate those parameters, we may use additional marketing cookies.
To learn more about our use of cookies and other similar technologies, click below.
Communication information
What do we collect?
- Contact information
- Content of the message
- Other information you communicate to us
Why?
- To respond to your communication
In general…
We may exceptionally need to use your personal information to :
- Meet our legal obligations
- Prevent cyber threats and fraud
- Respond to requests, warrants and orders from courts and other agencies
- Protect your rights and interests and ours
- Cooperate in legal proceedings or investigations
With whom do we share your personal information?
We may share your personal information with service providers or other third parties. To do so, we take reasonable steps to ensure that they agree to comply with all applicable privacy laws.
Category of third party & What they do
Service providers
We use service providers to process personal information on our behalf.
Categories of service providers handling your personal information include
- Hosting, infrastructure and storage providers
- Communications services
- Analytical services
- Data cleansing
- Online engagement
- Promotion administration
- Ad conversion tracking and personalized content
- Fraud protection
- Product customization
Social media, advertising and analytics partners
We may share information about your use of our site with social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.
Partners may include:
- Google Analytics
- Social networks
- Image-sharing networks
- Video-hosting platforms
- Affiliate partners
Affiliated companies
We may share personal information with our affiliated companies to the extent permitted by applicable law, for compliance with applicable internal policies and security standards or to process personal information on their behalf.
We may also share your personal information where the law requires or allows us to do so, for example, to prevent fraud or prevent an emergency involving danger of death or serious harm, or in response to a government investigation or other lawful request.
Where do we keep your personal information?
We usually store your personal information in Canada. We might sometimes need to store it in other countries as well or wherever we work with other companies to provide services.
Your personal information may be sent to other countries, provinces or states that have different privacy rules than the ones where you live. These places might have to share your information with their government or law enforcement agencies.
But, no matter where your information goes, we will follow this Policy and Canadian and other provincial privacy laws to keep it safe.
How long do we keep your personal information?
We will keep your personal information for as long as we need it for the purposes described in this policy, to comply with our legal obligations, to resolve disputes or to enter into agreements with our customers or partners.
You can withdraw your consent to our use and disclosure of your personal information by sending an email at can-info@nikonlenswear.com.
How do we protect your personal information?
Security measures
We have put in place physical, administrative and technical safeguards to protect the confidentiality and security of the personal information we hold, including to prevent unauthorized access.
We have a plan in place to deal with incidents involving personal information. Among other things, this plan stipulates that we will inform the authorities and the persons concerned when we are required to do so.
Disclaimer
However, no security measure is absolute or fully guaranteed. If you have reasons to believe that your interaction with us is no longer secure (for example, if you believe that the information you have provided to us has been compromised), please contact us immediately at the address listed in the How to contact us? section.
What are your rights regarding personal information?
You have rights regarding your personal information. These rights may change depending on where you are located, and they may not apply to all types of personal information. Most individuals have the following rights:
Access, deletion and rectification
You may access the personal information we hold about you and, where appropriate, request that we rectify it as permitted or required by law or provide written comments. You may also request the deletion of outdated or inappropriate information.
Consent withdrawal
You may also withdraw your consent to the use and disclosure of personal information collected about you. However, we may no longer be able to provide you with our products or services.
To learn more about your rights under Canadian and Quebec laws, please visit the following links for Canada and Quebec.
To exercise your rights, you can contact our Privacy Officer at can-info@nikonlenswear.com (or see our How to contact us? section). We may ask you for identification to ensure that it is you.
How to contact us?
Our Privacy Officer will respond to your requests for access or correction and handle complaints you may have about our privacy practices.
If you have any questions or comments about this Policy or the protection of your personal information, please contact our Privacy Officer at
Privacy Officer
5075 rue Fullum
Montreal, Quebec
H2H 2K3
can-info@nikonlenswear.com
Will we update this Policy?
Yes, we will update this Privacy Policy. There are many reasons why we may change this policy, such as a legislative change or a change in how we collect, use, or disclose your personal information.
We may modify this policy from time to time. If we change this policy, we will advise you by a notice on our Site. If you continue to use our services, you will be deemed to accept these changes. This policy is current as of the “last update” date which appears at the top of this page.